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Sales Officer

Job Title: Sales Officer
Contract Type: Permanent
Location: Newbury, Berkshire
Contact Name: Katy Humphries
Contact Email:
Job Published: June 30, 2021 11:52

Job Description

Sales Officer


Newbury, Berkshire




Permanent role


We are working with a mid-scale company in the Reading area, involved in GMP Manufacturing, Custom Synthesis, Large Scale Manufacturing and Contract Development and Manufacturing. They have a further network of sites in Switzerland and Eastern Europe. They are seeking a Sales Officer.


This is an important customer orientated role in which you will serve as a point of contact for customers’ sales and assist with their queries.


What you’ll do:


You will be part of a supportive sales team, communicating with everyone involved from clients to scientists. This is a soft sales role, where maintaining relationships with existing customers is just as important as creating new contacts. The duties of this role include:


• Sales inbox management

• Responding to customer queries in a professional and timely manner

• Allocating complex customer questions to the appropriate personnel

• Providing quotations on products within a short timescale

• Sourcing for key products

• Communicating internally important feedback from customers

• Changing items pricing when required

• Keeping up to date knowledge of company products

• Managing back orders

• Updating sales database


Your background:


• Educated to BSc or equivalent degree in a scientific subject

• Proven work experience in a customer facing role, preferably in Sales Administration or Sales Support

• Excellent organisational and multitasking skills

• Ability to work under strict deadlines

• Customer Service Orientated

• Hands on experience with CRM software and MS Office (MS Excel in particular)


Our client offers a competitive and comprehensive employment package with generous holidays, flexible working, annual salary reviews, and more.



On this occasion, LiCa Scientific is acting as an employment agency.

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